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Aloha!                                                                             April 5, 2011
I have the most handsome male golden retriever on the island of Oahu! he not only looks good, but he smells good! Smile.

I have to say that my house looks so much better with the absence of dog hair since finding your awesome shop! Smile.

Dave and I want to thank you so very much for all that you have done for Maui and us.  we are so spoiled! Maui says, thank you, "bark" and Neptune, our Siamese cat, says thank you also for his collar, "meow."

Your kindness is rate these days.  I pray God's richest Blessings on you and your staff. 

Love you and God bless you Jeannine.

The gang (Maui, Neptune), Dave & Sharon


Dear Jeannine,

Aloha to you and your wonderful staff at The Groom Room!  I wanted to write a little note to let you know how much we've appreciated your services for Sutter and Gunner.  They are like children to us, and you have definitely spoiled them as if they were your own.

The Spa that you have works so well for my dogs.  The grooming is wonderful, the boarding is great and they love it.  I know Sutter is so in love with all of you; she melts to hear you guys talk to her with all the love and attention!

Our other dog, Gunner, has been sick the past couple of years and has recently gone into remission we think, because he seems better.  The neurological disorder with his muscles has been tough.  When he comes to your shop for grooming, the way you all treat him is awesome.  The massages help him tremendously and you always know what to do if a medical situation arises.

We have been blessed to have found you right when we moved to Hawaii because you opened your Spa for pets right after!  It has been so nice and convenient to be able to take them to one place for everything they need done.  The grooming, boarding, teeth cleaning and the cute foo foo photos.

Well, I could go on and on about how much we appreciate you guys.  The friendship has been great.  I hope this expresses how much we love The Groom Room.

Thanks so much and Mahalo.

Love,  The Elliotts

I am the owner of Cooper, a Bichon Frise, who is nearly 3 yrs old.  I have been a client of The Groom Room since December 3, 2003 and am a VIP customer.  I've also used their other services, such as their Photo Sessions and boarding.  The owners and staff of The Groom Room treat us with courtesy and friendliness, which is hard to find anywhere else.  They take in Cooper as if he was their own! and Cooper seems to love them back.  I highly recommend their many services, as they are very professional in all these areas.  If you're skeptical about their photography services, go down to The Groom Room and look at the samples they have to offer.  I viewed the book samples and was totally awed at how they were able to get the shots they had - amazing!

JM, Ewa Beach, Hawaii

Aloha Groom Room!

I wanted to let you know how much our family has come to depend on and enjoy your "spa".  Our dog, Ashlie, is always treated with love and professionalism.  Everything from grooming, to pictures, to teeth cleaning, has made it possible for us to use your spa for all of Ashlie's needs.  She is considered one of our family and Jeannine always treats her as one of her own.  No matter what her needs have been, and as an older dog she has many, The Groom Room has a service for her.  She is wearing a collar purchased from you and is hoping to slim down enough to wear the "clothes".

Having Ashlie's picture taken was also a highlight for us!  She graced the cover of our cards that let people know we'd moved, and everyone remarked how fun it was to see her in an "island" setting.  We would never have done it if you hadn't encouraged us and made her look so sweet for her picture.  I never hesitated to refer my friends and acquaintances to The Groom Room for all their animal needs.  This is without a doubt the best place I've ever found for Ashlie, and as a "Navy Brat", she's had to try lots of places!  The Groom Room is affordable and reliable with a wide range of services.  Mahalo to all of you for allowing Ashlie and I to say how wonderful we think you are!

Dalif Strain, Ewa Beach, HI

Jeannine (and staff at the Groom Room),

Just wanted to tell you that I love the site, it looks great.  I also wanted to say thank you again for all your help and dedication to my "Kooie".  You are always there when I need you and I truly
appreciate it.  Your help while my husband has been deployed has not gone unnoticed.  Even thousands of miles away, he appreciates what you have done and are doing for us.  You have this way of making outsiders feel like family, like I have known you my whole life.  The other day when I came in with Kooie and walked straight to the back, just made my day.  It made me feel like he knows you are his "HOME AWAY FROM HOME" and that's an easy feeling to know when I am gone.  I truly, from the bottom of my heart, appreciate what you do and love you guys very much (and so does Kooie).   God bless.

Love,  Christina, Chris and KOOIE Shawen

November 30, 2009:
My husband and I left our 5 year old dog Kayla at the Groom Room for boarding over the Thanksgiving holiday, for 6 nights total. I was a little weary having not been there before, because the vibe I get from the place is that it is catered to smaller dogs who love to be pampered. Not so! My dog is a large Rottweiler who does love to be pampered, but people don't always think so when they look at her. I thought that maybe the staff at the Groom Room might be scared of such a big dog. Not so! I was so overjoyed today when we called Jeannine to say we would be in to get her in about 10 minutes. She told us how much of a great dog Kayla is and how "well she played with the others". I guess I was nervous for nothing. I want everyone to know how great the Groom Room is. Kayla will DEFINITELY be returning for another stay in the future! Thanks to Jeannine and all of the staff for taking such great care of our baby! She enjoyed the Oatmeal foot bath! :)
Many Thanks and Aloha,
Alex and Kevin Wildisan


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